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Booking information bird watching experiences

Confirmation of reservation:

All reservations will be confirmed by email

Payment:

It’s necessary to pay the service requested once this has been confirmed by email.

Payment may be made by bank transfer or cash income to the account number to be provided in the confirmation sheet.

(Please indicate the operation concept with the same name on the reservation).

 Cancellation policy:

In case of cancellation of a reservation will apply the following policy:

– Programmed tours and itineraries:

– If cancellation is made within 7 days prior to the travel date will be refunded 75% of the amount paid.

– If cancellation is made between 6 and 4 days prior to the travel date will be refunded 50% of the amount paid.

– If cancellation is made between 3 and 1 day prior to the date of service, including the absence in the meeting point at the agreed time, no refund will be given.

 – Private tours:

– If cancellation is made within 7 days prior to the date of service will be refunded 100% of the payment.

– If cancellation is made between 6 and 4 days before the date of service will be refunded 75% of the amount paid.

– If cancellation is made between 3 and 1 day prior to the date of service, including the absence in the meeting point at the agreed time, no refund will be given.

If Bird Watching Experiences was forced to cancel an activity for reasons of force majeure (due mainly to the cancellation of last minute bookings or by weather), you will receive the full amount paid within a maximum period of 5 days from the date notice, provided through bank transfer.

Additional information:

– Transportation: Transportation is performed on vehicles that meet all safety standards required by the European Union. Bird Watching Experiences have your own car.

– Places: On each trip or service available places are limited for transport capacity. We recommend to booking in advance

– Punctuality: Punctuality is requested maximum at the point of meeting with the guide.